Learning everything you can about pet food recalls will make you more informed about what you are and aren’t putting on your shelves, and consumers will turn to you as a trusted resource.

Since purchasing their pet shop on Valentine’s Day 30 years ago, the Janczaks have worked steadily at building their business, which, at its heart, focuses on helping rescued pets find new homes.

Five ways that pet specialty retailers can highlight their travel product assortments and become the destination of choice for their on-the-go customers.

Empower your employees to take ownership of customer complaints and resolve situations on their own.

Since purchasing their pet shop on Valentine’s Day 30 years ago, the Janczaks have worked steadily at building their business, which, at its heart, focuses on helping rescued pets find new homes.

With popcorn, coffee, fire hats, music, photo ops and more—plus loads of nutritional products for pets—Firehouse Pet Shop is the place to be for shoppers in Wenatchee, Wash.

As it nears the half-century mark, Tropic Waters Pet Center retains its edge by selling a wide range of hard goods and concentrating on offering quality fish, small mammals, reptiles and birds.

Rockford, Ill.-based Jones Naturals plans to grow its brands while continuing to partner with independent pet retailers that can benefit from the equity the company has already built, reports president Joe Wallington.

The Pet Industry Joint Advisory Council's vice president of government affairs recently attended a workshop that gave PIJAC more information about the tarantula trade.

National Physical Fitness and Sports Month in May offers an opportunity to note how pets impact humans' health and well-being.

Women’s Health Week serves as a friendly reminder to women to think about how the human-animal bond could improve their overall well-being.

Vets play an important part in health care throughout pets’ lives.