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Blogs

5 Ways to Spotlight Travel Products

Five ways that pet specialty retailers can highlight their travel product assortments and become the destination of choice for their on-the-go customers.

Deliver Top-Notch Customer Service

Empower your employees to take ownership of customer complaints and resolve situations on their own.

How This Washington Pet Store Makes Shopping Fun for Customers

With popcorn, coffee, fire hats, music, photo ops and more—plus loads of nutritional products for pets—Firehouse Pet Shop is the place to be for shoppers in Wenatchee, Wash.
With popcorn, coffee, fire hats, music, photo ops and more—plus loads of nutritional products for pets—Firehouse Pet Shop is the place to be for shoppers in Wenatchee, Wash.

Pet Services Will Help Industry Yield Unprecedented Sales in 2021

The services side of the U.S. pet industry is rife with flux.

Livestock is Crucial to the Survival of This Wisconsin Pet Shop

As it nears the half-century mark, Tropic Waters Pet Center retains its edge by selling a wide range of hard goods and concentrating on offering quality fish, small mammals, reptiles and birds.

How Jones Naturals Stays Rooted and Branches Out

Rockford, Ill.-based Jones Naturals plans to grow its brands while continuing to partner with independent pet retailers that can benefit from the equity the company has already built, reports president Joe Wallington.
Rockford, Ill.-based Jones Naturals plans to grow its brands while continuing to partner with independent pet retailers that can benefit from the equity the company has already built, reports president Joe Wallington.

How Pet Owners Can Detect and Treat Flea and Tick Infestations

Nicole Kallish, education manager at Andis, explains which tools are right for handling these pests.

To Buy or Not to Buy?

Nothing stirs up controversy in our industry quite like the question of whether or not stores should sell pets.

How the Internet Has Become the New Pet Parent

E-commerce is but one facet of an even larger trend that is rapidly changing how pet owners interact with products.

ZippyPaws Plays to Its Strengths

Jennifer Cao, vice president and co-founder of ZippyPaws, explains how the Chino, Calif.-based company is using its core expertise to expand into new product categories and why the manufacturer’s products can help pet retailers score big in the dog toy category.
Jennifer Cao, vice president and co-founder of ZippyPaws, explains how the Chino, Calif.-based company is using its core expertise to expand into new product categories and why the manufacturer’s products can help pet retailers score big in the dog toy category.
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