Lisa Hisamune, director of sales at P.L.A.Y. (Pet Lifestyle and You) in San Francisco, reveals how the company’s laser-focused mission to serve pets, people and the environment has resulted in a winning product portfolio.

Big changes are in the works for Busch Pet Products, which has plans to make the move to a larger space and start offering more services.

An independent pet retailer explains why adding services to a brick-and-mortar store in order to boost foot traffic doesn’t need to be a costly undertaking.

Pet marketers and retailers that are playing the long game are betting on veterinary services.

Being genuine with customers is a priority for Gina Swansburg, owner of Gone to the Dogs in Wakefield, Mass.

Sharon Durham, marketing communications manager for Ziwi, explains how the company leverages the strengths of New Zealand’s heritage and farming industry to bring premium-quality foods to pet store shelves.

A consumer alert from the FDA linking pet foods with potatoes and multiple legumes to canine heart disease has caused some confusion for pet owners and retailers alike.

More companies that tout fresh, human-grade pet foods have emerged to the fanfare of investors, spurring the next trend in the superpremium category.

With standout customer service and a carefully curated selection of aquarium-keeping supplies, Aqua-Holics is a destination for Florida fish lovers.

At the most recent AAFCO meeting, manufacturers and regulators stepped up to the microphone to say they were doing something in the interest of transparency.