Gott Pet Products Hires New Inside Sales and Customer Care Representative
Gina Schlueter, a certified continuous improvement manager, has been named inside sales and customer care representative for Gott Pet Products in St. Francis, Wis.
Prior to joining Gott Pet Products, she served as a special projects manager and supply chain manager for Malteurop, where she was responsible for planning, developing, managing and implementing the department’s standards and operating procedures, in addition to managing the procurement, customer service and logistics team, according to company officials.
“Gina brings with her a great deal of knowledge and experience, and we’re excited to have her join the Gott Pet Products family,” said Patrick McGarry, general manager of Gott Pet Products, which is the manufacturer of Charlee Bear dog treats and Hound & Gatos natural food for pets. “I’m confident she will add a lot of value and make our processes more turnkey thanks to her unique ideas.”
Schlueter hopes to improve the internal processes and provide a better customer experience from order to delivery, company officials said. When it comes to customer service and supply chain, her goal is to not only set processes in place but also document these processes for future improvement, officials added.
Schluter is most excited about working with the new product introduction team, including opportunities to grow and launch new products, officials said. She is also eager to work closely with the sales team, by providing them with the support and tools they need to hit their markets more aggressively, they added.