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Petco Names Chief Stores Officer


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Petco has appointed Justin Tichy as chief stores officer (CSO).

“Justin is a proven sales and retail executive with an impressive history of accelerating business growth through operational excellence delivering outstanding customer experiences,” said Petco CEO Ron Coughlin. “His strategic leadership, value-added selling and services background, and extensive experience managing large and successful retail operations are well suited for Petco’s path forward. I’m confident he’ll be an instrumental addition to our leadership team.”

As CSO, Tichy will oversee all operations and execution for Petco’s 1,500-plus retail locations across the U.S. and Puerto Rico.

“I’m excited and honored to join a company with a strong retail brand and a long history of leadership in such a fun and rewarding category,” Tichy said. “Petco’s passionate and knowledgeable store partners are a fundamental part of the company’s ability to stay competitive in today’s evolving retail landscape. I’m excited by the company’s ambitious transformation strategy across nutrition, services and new business models and I look forward to being part of the team that helps create amazing pet experiences for pet parents.”

Tichy brings more than 25 years of experience leading high-energy, results-oriented teams and driving transformative growth at large, industry-leading retail organizations, including Best Buy, Target and Walmart. Most recently, he served as president of sales at Confie, one of the largest privately held insurance brokers in the nation, according to company officials.

Tichy is be based at the company’s national support center in San Diego and reports directly to Coughlin.

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