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Petco Partnership Aims to Make it Easier for Consumers to Get Pet Meds


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Petco and Express Scripts, a healthcare company focused on delivering personalized solutions to improve healthcare, have entered a strategic alliance that will enable millions of pet owners to order and receive pet medicines from the comfort and convenience of home.

Pet owners spend more than $8 billion annually on prescription and over-the-counter (OTC) medications for their animals. Petco now offers pet owners access to the pet prescriptions and OTC medications their pets need online via petco.com and petcoach.co for delivery directly to their front door, all powered by Express Scripts.

"Our commitment to helping pet parents take complete care of the pets they love is the core of everything we do at Petco," said Brock Weatherup, chief innovation and digital experience officer for Petco, which has U.S. headquarters in San Diego. "By leveraging the industry-leading technology and fulfillment processes Express Scripts already has in place, we're able to offer pet parents an easier, more affordable, faster and more convenient way to get the medicines their pets need."

For more than 20 years, Express Scripts has pioneered advances in automated pharmacy technology that allow it to dispense more than 100 million human prescriptions each year–about 275,000 per day–at 99.9 percent accuracy, said company officials. Tamper-proof packaging and sophisticated weather algorithms help ensure medications arrive safe and sound. Earlier this year, the company introduced the Inside Rx Pets (SM) discount card, which offers pet owners an average savings of 75 percent off generic and up to 15 percent off brand name pet medications,
officials said.

"Working with Petco is another step forward for Express Scripts in providing better care, cost and convenience to millions of Americans, many of whom are also pet parents," said Wendy Barnes, vice president and general manager, consumer solutions at Express Scripts. "By combining Petco's history, expertise and extensive reach in pet retail with our innovative home delivery capabilities, we're transforming the pet medicine industry and making access to critical pet medicines convenient and affordable for more pet parents than ever before.

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