Sydnee’s Pet Grooming Named NextGen Leader in Franchising
Sydnee’s Pet Grooming, which opened its first location in 2011 in San Marcos, has been named a NextGen Leader in Franchise Businesses by the International Franchise Association. The company also was named a top franchise brand in 2016 by Entrepreneur.com.
Nat Srisark, who founded the brand with his wife, Kim, said they chose to open a grooming business after seeing a lack of high-quality groomers in the U.S.
“My wife has been in the industry for 15 years, and I was in marketing, but I was looking to transition into a new career,” Srisark said. “I love dogs, and we have a lot of pets, so we started looking into her industry more. We wondered why there wasn’t a dominating brand in the pet grooming industry.”
After about eight months of research, the couple purchased the grooming business in San Marcos, and they have since grown it to eight other locations in San Diego County. Four of the businesses are owned by franchisees. Srisark said additional locations are being planned for Orange County and Los Angeles County.
Sydnee’s Pet Grooming has found success by using strategies used by larger companies in other industries, Srisark said.
“We’ve adopted their structure and made it our own,” Srisark said. “We offer consistency and high-quality customer service.”
Srisark said a common problem in the pet grooming industry is the high turnover of groomers, which is why Sydnee’s Pet Grooming places a large emphasis on company culture.
“We solved that problem in our company because we built a strong culture,” Srisark said. “Customers can always expect the same groomer.”
Sydnee’s Pet Grooming will be honored at the International Franchise Association’s annual conference in San Antonio in late February.