Pet Pangaea in Los Alamos, N.M., has big plans, including offering dedicated space for local rescue groups, a large saltwater aquarium to provide educational opportunities to kids and even a customer service robot.
Amazon has entered the dog food arena with private label offerings, but whether savvy pet owners will embrace them is still debatable.
Learning everything you can about pet food recalls will make you more informed about what you are and aren’t putting on your shelves, and consumers will turn to you as a trusted resource.
Since purchasing their pet shop on Valentine’s Day 30 years ago, the Janczaks have worked steadily at building their business, which, at its heart, focuses on helping rescued pets find new homes.
Five ways that pet specialty retailers can highlight their travel product assortments and become the destination of choice for their on-the-go customers.
The Pet Industry Joint Advisory Council's vice president of government affairs recently attended a workshop that gave PIJAC more information about the tarantula trade.
Empower your employees to take ownership of customer complaints and resolve situations on their own.
With popcorn, coffee, fire hats, music, photo ops and more—plus loads of nutritional products for pets—Firehouse Pet Shop is the place to be for shoppers in Wenatchee, Wash.
National Physical Fitness and Sports Month in May offers an opportunity to note how pets impact humans' health and well-being.
The services side of the U.S. pet industry is rife with flux.
As it nears the half-century mark, Tropic Waters Pet Center retains its edge by selling a wide range of hard goods and concentrating on offering quality fish, small mammals, reptiles and birds.
Women’s Health Week serves as a friendly reminder to women to think about how the human-animal bond could improve their overall well-being.
Rockford, Ill.-based Jones Naturals plans to grow its brands while continuing to partner with independent pet retailers that can benefit from the equity the company has already built, reports president Joe Wallington.
Nicole Kallish, education manager at Andis, explains which tools are right for handling these pests.
Nothing stirs up controversy in our industry quite like the question of whether or not stores should sell pets.
E-commerce is but one facet of an even larger trend that is rapidly changing how pet owners interact with products.
Jennifer Cao, vice president and co-founder of ZippyPaws, explains how the Chino, Calif.-based company is using its core expertise to expand into new product categories and why the manufacturer’s products can help pet retailers score big in the dog toy category.
Vets play an important part in health care throughout pets’ lives.
This full-line pet specialty store has something for every pet, be it scaled, furry or feathered.
Steve Smith, co-founder and president of Pet Releaf, introduces Pet Product News to key, must-know employees and reveals the critical information that pet specialty retailers need to know about vetting cannabidiol (CBD)-based products.
As Earth Day approaches, the organization's vice president of government affairs explains how environmental health is part of its legislative agenda.
In response to the Washington Post's report, PIJAC is urging the USDA and authorities in all 50 states to engage in proper oversight of everyone who is involved in pet care.
Netflix reveals five shows that users and their pets enjoy watching together.
The Pet Industry Joint Advisory Council (PIJAC) has been working with aquarium fishers to address the Supreme Court’s ruling by developing documents that comply with HEPA.
No two days are quite alike for Dr. K and her team.
Independents can offer some great nutritional advice, but it’s important to acknowledge when a pet clearly needs veterinary help.
Pet specialty retailers share best practices for boosting employee morale and inspiring longevity.
Why PetSmart, Petco, Petsense and other pet specialty chains can be expected to evolve ever further into service-oriented pet health destinations.
As the legislative and advocacy voice for the trade, the Pet Industry Joint Advisory Council (PIJAC) was active throughout the show.
PIJAC invites Global Pet Expo attendees to join the organization at a variety of events at the show this week.