Why an established certification of breeders is important to the pet trade.
Special orders are often a great way to serve pet owners who are seeking something that is not on your shelf. But beware: This business practice doesn’t always result in a happy ending—or a satisfied customer.
U.S. pet owners are laying out upward of $6 billion per year on pet treats.
Colors, sound and scent are all important factors in setting the mood in your store, and the right combination can encourage shoppers to linger and spend more.
By keeping up-to-date with technological innovations and implementing them in your store, it can be simpler than you might imagine to gain an edge over competitors.
How a San Diego-based organization ensures the women it works with, as well as its animal therapists, are receiving the care they need.
Why it's important for pet specialty retailers to understand how trauma from natural disasters and other experiences can affect pets.
Purina offered the media an inside look at its headquarters in St. Louis.
What does the coming together of brick and click mean in the context of pet product retailing?
Employee turnover can cut into profits; however, with some preparation, retailers can avoid being impacted before problems arise.
According to news reports, days before Hurricane Harvey made landfall, many adoptable pets were moved out of Texas to make room for displaced and lost pets in the affected areas.
Pets’ positive impact on human health is still expected to spur a pet industry boom.
Here’s how to get your fair share of this profitable slice of the retailing pie.
Eight techniques that can help retailers manage cash flow for improved net income.
Manufacturers of animal health supplements understand the value of the small, independent pet retail channel and these stores’ unique ability to interface and educate consumers.