This fast-growing Canadian chain emphasizes innovation, customer service, nutrition and community fun.
Tim Simonds, CEO of Merrick Pet Care in Evanston, Ill., discusses Merrick Pet Care’s admirable growth and the company’s commitment to the pet specialty channel.
Living Pawsitively focuses on cat and dog health, providing consumers with high-quality, nutrition-focused solutions for their pets.
Godfrey’s—Welcome to Dogdom in Mohnton, Pa., plans to launch a series of monthly workshops to its service offering this year.
Just Dog People offers a superior customer experience and a range of services and products to keep shoppers and their pets more than satisfied.
The owner of Feathers, Fur & Scales Pets & Supplies explains why specializing in one particular aspect of the pet industry is important for mom-and-pop pet stores.
Tina Nguyen, founder and owner of Jax & Bones, explains how the company grew out of her passion to create design-focused, luxury products for pets and her commitment to U.S. manufacturing.
Lisa Hisamune, director of sales at P.L.A.Y. (Pet Lifestyle and You) in San Francisco, reveals how the company’s laser-focused mission to serve pets, people and the environment has resulted in a winning product portfolio.
Big changes are in the works for Busch Pet Products, which has plans to make the move to a larger space and start offering more services.
Being genuine with customers is a priority for Gina Swansburg, owner of Gone to the Dogs in Wakefield, Mass.
Sharon Durham, marketing communications manager for Ziwi, explains how the company leverages the strengths of New Zealand’s heritage and farming industry to bring premium-quality foods to pet store shelves.
With standout customer service and a carefully curated selection of aquarium-keeping supplies, Aqua-Holics is a destination for Florida fish lovers.
At Bark & Meow, pets and their owners can choose from a wide selection of toys, treats, foods, natural remedies and more.
Pet Pangaea in Los Alamos, N.M., has big plans, including offering dedicated space for local rescue groups, a large saltwater aquarium to provide educational opportunities to kids and even a customer service robot.
Since purchasing their pet shop on Valentine’s Day 30 years ago, the Janczaks have worked steadily at building their business, which, at its heart, focuses on helping rescued pets find new homes.