Grooming software products have grown from spreadsheets that keep track of daily appointments into complex data tracking systems that keep businesses running smoothly, with minimum input or management.
When choosing a software product for your business, use special consideration where various features are concerned. Make sure one of your most important tools matches your business goals and unique needs.
Remember, computer technology replaces itself more often than you may be able to purchase new business management software. Be sure to choose software that works with different operating systems that will allow you to upgrade computers without loosing valuable information on your clients.
Software that allows you to sort by information tag could help streamline your business. Imagine being able to sort appointments by breed, groomer, day, etc. You may value being able to hand your employees a spreadsheet with all of their appointments for the day, or the ability to print out a list of difficult breeds you can split evenly among your best groomers.
Forgetting the date of an appointment causes lost revenue. Consider shopping for scheduling software that automatically e-mails or calls each of your customers a few days before their appointment. Pre-recorded, friendly messages create fewer missed opportunities to cash in on services.
Smart software knows when each of your customers is ready for their next appointment. Automatic bookings keep business flowing, without having to pause and count the weeks until the next clipping. When counter staff can quickly offer the date of the next appointment, customers are more likely to schedule a return visit on the spot.
Software that includes password protections helps limit access to your customer’s private information. Ensuring select people have access to your clientele database helps prevent identity theft and keeps your competition from possibly getting a hold of sensitive business details.
Scheduling software that offers added functions for keeping track of bills and receipts helps track delinquent clients and alerts business owners of areas where spending needs to be curtailed. When paying taxes by the quarter, being able to review outstanding debts and income at a glance is well worth the investment.
Memo fields that allow special notes about difficult clients or special requests allow you to consistently remember each customer’s unique preferences. Photo fields that give the groomer a quick look at the previous cut take out the guess work of pleasing a picky client. <HOME>