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8:37 AM   April 17, 2014
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Providing Exceptional Customer Service: Knowledge is Your Competitive Edge

In this panel discussion from Pet Industry Executive Summit 2012, pet industry experts share tips for providing exceptional customer service.
Moderator: Chris Miller, President, Pacific Store Design
Panelists: Lorin Grow, Owner, Furry Face; Heather Smith, Manager, King Wholesale Pet Supply; Steve Feinberg, Vice President, Merchandise and Marketing, Pet Supermarket and Julie Johnston, Vice President Merchandising & Marketing, Petvalu

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Providing Exceptional Customer Service: Knowledge is Your Competitive Edge

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