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2:16 PM   July 25, 2014
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Pet Product News International presents...

ROTY 2013-2014

Retailer of the Year 2013-2014

The Pet Product News International Retailer of the Year award was created more than a decade ago to recognize retailing excellence in the pet industry. Pet Product News International, the pet industry's leading trade magazine, profiles the top Retailer of the Year in its September issue. The winner and a companion are flown to SuperZoo and given accommodations by the sponsor of the contest. He or she is presented with the award at the show.

Eleven Special Recognition award winners are also named in the September issue and profiled throughout the upcoming year. All 12 winners serve on the Pet Product News Retail Advisory board.

Candidates for the various awards are selected from a multitude of applications received from retailers wishing to be considered for this honor. Retailers submit their applications, along with additional materials (photos, videos, event materials, etc.) that help the magazine staff make the best decision. Staff members look for the following criteria: employee training practices, promotion of companion animals and pet adoptions, involvement with service organizations, innovative promotions, effective strategies in the marketplace, community impact and industry impact. 

This year, Pet Product News International received an unprecedented number of applications. With so many amazing retailers to choose from, the editors here at the magazine wished we could have selected more than 12 recipients. And so, for the first time, we also named 11 Retailer of the Year Honorable Mention recipients.


Passion, Pride and Heart
The success behind West Lebanon Feed & Supply lies in traditional values and a deep commitment to customers and community. 
By Lizett Bond
Curt and Sharon

From the rafters of West Lebanon Feed & Supply hang three farm implements: a furrow plow, a dump rake and a cultivator. Each tool symbolizes what lies at the heart of this venerable feed store.

"The plow represents new beginnings; the rake symbolizes the gathering of friends, family and information; and the cultivator stands for enriching those relationships,” said Curt Jacques II, who with his wife, Sharon, co-owns the West Lebanon, N.H., store and is the Pet Product News International Retailer of the Year for 2013-2014. "We build that philosophy into what we do and who we are.” ... Read full story» 

Special Recognition Recipients

Reber Ranch
One to Watch
Kent, Wash.

The Urban Pet 
Outstanding Merchandising and Décor 

Los Angeles, Silver Lake and South Pasadena, Calif. (three stores)

Chuck & Don's
Outstanding Human-Animal Bond Promotion

Headquartered in Mahtomedi, Minn. (23 stores)

Loyal Biscuit Co.
Outstanding Growth

Rockland, Camden and Belfast, Maine (three stores)

Holistic Pet Center
Outstanding Health and Wellness Promotion

Clackamas, Ore.

Preuss Pets
Outstanding Consumer Education 

Lansing, Mich.

Paw's Natural Pet Emporium
Outstanding Promotion & Marketing
Richland and Kennewick, Wash.

Two Bostons
Outstanding Community Outreach

Naperville, Ill. (two stores)

Gone to the Dogs Boutique
Outstanding Pet Boutique
St. Pete Beach, Fla.

Northwest Pets Inc.
Outstanding Business Management
Eagle and Meridian, Idaho (two stores)

Outstanding Pet Services
North Bethesda, Md.

Outstanding Employee Training & Relations
Savannah, Pooler and Macon, Ga.




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