There are several reasons why a retailer might want to part ways with a brand—but there’s at least one motive that probably shouldn’t be a factor.
The COVID-19 pandemic, among other factors, is having a significant impact on pet owner demand for animal health and wellness products.
2020 may have set records for the number of new pet owners. Here are some tips to making sure your store is their go-to choice for products and expertise.
How to handle store customers who drain you of both your time and your patience.
Based on the latest data on evolving consumer behavior, these are the key areas to focus on.
There are plenty of reasons to be bullish on the pet market in 2021.
This year’s lack of in-person trade events has not prevented companies such as Purina and HandsOn Gloves from showcasing their products thanks to WPA365.
Market forces that have been in play both before COVID-19 and since are impacting not only what types of products and services pet owners seek, but also where they will go to find them.
Industry insiders talk about the challenges they’ve encountered with dry goods availability, and how they see the exotics segment shaping up in the future.
A step-by-step guide to handling a mishap with a grooming client and retaining their business.
B.C. Henschen explains how changing up his store’s signage boosted foot traffic in a big way.
Some pet owners are being hit harder by economic factors caused by the COVID-19 pandemic—and it’s affecting their ability to care for pets.
Some independent retailers are taking the news pretty hard, while others remain supporters of the company.
Pets are now sporting pandemic-related names, according to a survey by Rover.com.
Low maintenance and self-sufficient, cats are more popular than ever with millennials and gen Zers.
B.C. Henschen explains why pet stores should promote more than just their groomers’ styling skills.
Four areas of pet care are influencing the demand for products and services that rely on technology.
President-elect Joe Biden will be bringing two German shepherds—Champ and Major—to the White House come January 2021.
Industry insiders reveal their greatest hope for the cannabidiol CBD pet product category.
The U.S. Hemp Roundtable and the U.S. Hemp Authority are making great strides in their efforts to help pet retailers navigate the CBD pet product category.
American Humane offers Halloween safety tips for families with animals.
Even in the midst of the COVID-19 pandemic, consumer demand for dog supplements continues to rise, according to industry insiders.
PIJAC is celebrating National Reptile Awareness Day—Oct. 21—by sharing five things to think about when considering a reptile as your next pet.
A third of pet owners said their pet-related spending has increased during the COVID-19 pandemic, according to a survey by LendingTree.
B.C. Henschen explains how making the wrong call in your retail business can eventually lead to success.
The author of a new book explains why the country’s dog shortage is not a theory but based on facts.
Online and social media marketing restrictions on CBD products can affect both pet manufacturers and retailers, but there are ways to push through such obstacles.
A recent study by CBD manufacturer Spruce Natural Labs set out to find the U.S. cities with the most stressed pets.
American Humane is encouraging individuals to adopt a dog from a local shelter or rescue group during Adopt-a-Dog Month.
Pet-care businesses are likely to be more attractive than ever to investors.
A social experiment by Canine Cottages used heart rate tracking collars to reveal how much dogs really love their owners.
B.C. Henschen poses the question, do you really need a pet specialty retailer to market pet food to consumers?
Social distancing and face masks don’t need to hinder customer experience.
These five pumpkin pet products will help any pet owner ease into the upcoming fall season.
Despite COVID-19-related hardships, the pet industry will likely benefit from resilient pet food sales.
One state takes the lead, according to a survey by Lombardo Homes.
Social distancing shouldn’t preclude stores from offering Halloween-themed customer experiences this fall.
A new book asserts that the U.S. needs more pet-inclusive housing and businesses.
The AKC Museum of the Dog’s newest exhibit, “Presidential Dogs,” explores the answer.
BEAK urges retailers to not miss this opportunity to support or grow responsible bird ownership.
How to become a classic brick-and-mortar retailer with a strong digital strategy.
For some men and women, the answer is yes, according to a survey conducted in observance of National Dog Day on Aug. 26.
B.C. Henschen reveals what happened when he made a major freezer investment during COVID.
The president of PIDA recaps the webinar series Navigating Your Pet Business in These Uncertain Times, which was presented by Lynn Switanowski.
Pet Retail Brands' Richard Maltsbarger recounts the collaborative efforts that proved critical to the pet care community's early COVID-19 response.
Members of the pet care community will still bring their messages and stories to Congress for PIJAC's annual fly-in, but this year, it will be via video.
Shoppers want to support their local pet stores, but for many, curbside pickup will be a requirement of the patronage.
Ongoing trends and new data on pet ownership point to better-than-expected defense against pandemic-related slump.
A new study by Mira-Pet reveals what pet owners fear the most about returning to work as shelter-in-place orders lift amid the COVID-19 pandemic.
Retailers can follow these tips to build an online selling presence to stay competitive in today's marketplace.