Pet product manufacturers are going above and beyond to support a wide range of charities, causes and animal rescues—and often, they’re doing so when it’s most needed.

Cutting-edge innovation and the ability to change with the times are key factors to the success of PPN’s 2021-2022 Multi-service Retailer of the Year Award winner, Emma Marie’s Grooming & Daycare.

CEO and founder Pamela Fusco explains how Orchard Park, N.Y.-based ZuluTails helps owners connect with their pets and keep them safe—all without the expense and hassle of batteries, GPS or microchips.

Pawtopia focuses on providing the best in natural foods at affordable prices to its Oklahoma community.

Blake Gipson, owner of Garden of the Paws Pet Market & Spa in Centennial, Colo., discusses the special services and products that his store offers.

Preuss Pets, PPN’s 2021-2022 Full-line Pet Store Retailer of the Year Award winner, backs up dazzling décor with a passion for animal health, customer education and its Lansing, Mich., community.

MaryMac’s Doggie Retreat is Louisiana’s first Black-owned doggie day care in the state, says…

Clinical evidence and customer research are two factors that guide development for H&C Animal Health, which offers an array of health and wellness solutions for pets, says Michele Crowley, senior vice president of marketing for the Parker, Colo.-based company.

Knowledgeable staff and an easygoing manner stand as the cornerstones to the success of Cohutta Pet and Feed, PPN’s 2020-2021 Pet and Feed Store Retailer of the Year Award winner.

Celebrating 20 years in Charlottesville, Va., owner Pattie Zeller has spent the past year transforming Animal Connection’s new space into an “omni-experiential” store that incorporates new services with its retail offering.

The doggie treats from Abbottstown, Pa.-based K9 Granola Factory may be drool-worthy, but owner Janie Smyser explains how they are packed with high-quality, nutritious ingredients to support pets’ health.

Bob Marshall, owner of Naturally Dogs & Cats in Hartford, Conn., explains the nonprofit employment organization the store works with as well as the top trends in his store.

Humor and charitable causes inspire the unique designs at Teddy the Dog, a Needham, Mass.-based company that offers dog apparel and human gifts, says social media coordinator Jen Mahoney.

Paws and Pamper, Pet Product News’ 2020-2021 Grooming Guru Retailer of the Year award winner, caters to special needs dogs in a tranquil one-on-one setting.

The store’s owners attribute hands-on ownership and great customer service for its quick success.

Centralizing operations such as product ordering and staff training is proving to be a boon for this Greater Seattle retail chain.

Tom Glessner, chief commercial officer for Orlando, Fla.-based MyFamily USA, the U.S. distributor of MyFamily products, explains why the pet identification and accessories brand is known for both quality and style.

The new services are among the winning ways the independent retailer is supporting pet owners in the Pittsburgh area.

Wash & Wags officials attribute two components as key reasons behind its thriving business.

How the multi-service business found new ways to meet dog owners’ needs in the COVID era.

The owners of The K9 Shop have made it their mission to educate consumers and provide them with the very best raw diets for their pets.

Olivier Amice, CEO of Whitebridge Pet Brands in St. Louis, gives PPN a more in-depth look at how the company’s recent acquisition fits with Whitebridge’s overall mission.

The monthly subscription box is just one of the ways the retailer has adapted to the COVID-19 pandemic.

This Colorado store aims to leave a lasting impression on everyone who comes through its doors.

Pet Product News has unveiled the winners of its 2020-2021 Retailer of the Year awards.  

Odyssey Pets, Pet Product News’ 2020-2021 Retailer of the Year, is thriving thanks to its expertise, industry collaboration efforts and focus on the personal customer experience.

With its cannabidiol (CBD) products, which are available in a variety of convenient formats, Kradle strives to help dogs lead happy, stress-free lives, explains Lee Mayberry, chief quality and regulatory officer of the Minneapolis-based company.

The art of aquascaping is gathering momentum in the United States, and this San Diego retailer is taking a visionary lead.

Serving pets and their owners for decades, The Bark Market in Delavan, Wis., is known as a community resource that promotes the best nutrition for pets.

Scott Garmon, president of Temecula, Calif.-based Garmon Corp., which manufactures the NaturVet brand, explains the evolution of the pet supplement category and how his company is meeting pet owners’ needs.

Adrian Archie, owner and founder of petNmind Naturals and Self-Wash in Coconut Creek, Fla., is expanding consumers’ knowledge on healthful pet diets, and plans to franchise and help support aspiring minority entrepreneurs in the pet industry.

Jeffrey Manley and Jusak Yang Bernhard returned to their passion for pet retailing when they opened the doors to their newest venture, Wag Heaven, in Georgetown, Texas, last year.

The Filling Station Pet Supplies has kept its two stores open during the COVID pandemic—and online sales have been a boon to survival.

AK Bark occupies a distinctively Alaskan niche, proudly serving the Anchorage pet community and surrounding environs.

The St. Louis-based company owns four brands that all got their start in the independent channel—and company officials haven’t forgotten that, says president Olivier Amice.

The owner of the pet store in Cottonwood Heights, Utah, says the FDA's report has created one of the “biggest” challenges for the store. 

The co-owner of the store in Albuquerque, N.M., says she had to make some significant changes to its plans for growth this year. 

How the retailer built a new strategy for connecting with customers in its Charlottesville, Va., community.

In the past two years, the stores in Reno, Nev., have seen an uptick in raw frozen food sales, requiring more freezer space.

Pet Product News' 2019-2020 Stellar Staff Retailer of the Year Award winner focuses on seven core values to motivate employees, which, in turn, creates a family-like atmosphere for its loyal customers.

The retailer has been helping owners in Santa Fe, N.M., improve their pets' lives for more than 20 years.

As the third-largest art market in the country, Santa Fe, N.M.'s creative scene is vibrant, and the town embraces a fusion of artistic enchantment and independent panache.

This Canadian retailer sets herp owners up for success by offering courses, livestock and a comprehensive selection of products.

“We believe products should not be pushed through all channels but rather pulled by demand within each applicable type of avenue,” says OAO co-founder Cheryl Pederson.

Stores with an e-commerce option are doing “exponentially better” than retailers that are just taking phone orders for curbside pick-ups and delivery, reports PFX president and CEO.

Pet Product News' Concept and Innovation Retailer of the Year Award winner has found its niche with dog owners in Garner, N.C.

5 questions with Maureen Costello, president and owner