Through PetSmart’s partnership with DoorDash Drive—its fulfillment platform that powers direct delivery for any business—PetSmart stores will now be able to provide on-demand, same day delivery fulfilled by DoorDash. Shoppers can place their orders for same-day delivery on PetSmart.com now and via the PetSmart mobile app later this week.
“We understand that our customers need many different shopping options during this time, so ensuring they can make those purchases however they need is important to us,” said Will Smith, senior vice president and chief marketing officer of PetSmart. “We’re pleased to partner with DoorDash, together providing pet parents with an even more accessible shopping experience.”
From pet food, toys and treats to Halloween costumes, habitats and supplements, PetSmart offers thousands of products online.
“The pandemic has pulled the future forward for retail, where changes that once might have taken three years have instead happened in three months,” said Casey North, vice president of DoorDash Drive. "We're thrilled to partner with PetSmart, marking our entry into the pet retail space, to power their store-to-door delivery experience and provide pet owners with the animal essentials they need on demand.”
Customers can try same day delivery of their PetSmart orders for free through Sept. 20. PetSmart delivery will be contactless, enabling the Dasher to leave the order in a safe, secure location designated by the customer.